Contact Us

If you have a question regarding missing or broken channels, general GoldLink functionality, would like to give general feedback, or to recomend new content you would like added to GoldLink click here and leave a brief summary of your problem, issue or feedback. For all other issues choose the appropriate contact from the following list.

Students
For questions regarding username, password, or other technical support or for help after 4:30pm please contact the Student Help Desk at:

For questions regarding adding or dropping classes, checking seat availability in a class, getting an unofficial transcript, or seeing your grades, contact the Registrar’s Office at:

For questions regarding financial aid status or viewing tutorials, contact the Financial Aid Office at:

For questions regarding fees or student account information, contact the Bursar at:

For questions regarding alumni activities, contact:

  • Alumni Office at 423-439-4218

For questions pertaining to alumni and donor records, contact:

  • Advancement Services at 423-439-5722

Faculty/Staff
For questions regarding username, password or other technical support or for help after 4:30pm please contact the Faculty Help Desk at:

For questions regarding adding or dropping classes, checking seat availability in a class, getting an unofficial transcript, or seeing your grades, contact the Registrar’s Office at:

For questions regarding financial aid, contact:

For questions regarding payroll (My Employee Tab), contact:

For questions regarding fees or student account information, contact the Bursar at: