You may contact us by telephone at 423-439-7777. If we are not able to take your call, you may leave a confidential voicemail.
The phone number for the Behavioral Health and Wellness Clinic is 423-439-7777. The telephone is answered by a receptionist or a confidential voicemail. Most of the clinicians and supervisors are in the BHWC on a part time basis because of other demands placed on their time. If you need to leave a message for someone, please leave some days and times when you will be available for a return call. We will need a phone number where it will be permissible to leave a message for you on an answering system or with another party. All messages will be discreet.
HOURS OF OPERATION
The hours of operation for the BHWC change each semester because of the changing schedules of our student clinicians. The hours of operation for the Fall Semester 2014 are: Monday-Friday 8:30-noon; 1:30-5. We have extended hours on Thursday evenings until 8pm. Our calendar follows the University calendar. When the University is closed for holidays or special days of observance, the clinic will be closed as well. There may be additional times the clinic is closed to patient care because of the academic calendar such as Fall Break or Spring Break.
EMAIL: Our EMAIL system at ETSU is not encrypted and therefore is not a confidential form of communication. Clinicians and staff members will not be able to respond to your requests for communication via this medium.
TEXTING: TEXTING is not a confidential form of communication and is not possible on our land lines. We will not be able to communicate with you via text messaging.
INCLEMENT WEATHER POLICY
In the event of inclement weather it is up to the individual client and the treating clinician to decide whether or not they feel it is safe enough for them to travel to the clinic to keep their appointments. In the event that University offices are closed due to inclement weather, the BHWC will also be closed. Please check ETSU’s website: www.etsu.edu or listen to WETS-FM 89.5 for updates regarding University closures.
The Behavioral Health and Wellness Clinic welcomes you. We do not discriminate on the basis of race, color, gender identity and expression, sexual orientation, religion, age, national origin, veteran status, or physical disability.