FAQ

How do I find help for a computer problem?
How do I set up my email account?
How do I change my password?


ETSU's Office of Information Technology (OIT) will assist students with technology issues.  Many answers can be found on their website, and if further assistance is needed you can call 423-439-4648 or email www.oithelp@etsu.edu



As a cohort member, will I only enroll for spring and fall classes?

ELPA cohorts classes are scheduled in spring, summer, and fall.



I'm not a member of a cohort.  Will I be able to enroll in cohort classes  as needed?

Non-cohort students are allowed to enroll in cohort classes with the permission of the program coordinator and as space allows.



What is the benefit of being in a cohort?

Cohort students have the security of knowing that the sequence of courses has been carefully planned and that those courses will be scheduled as needed.  Students are also able to form a network of contacts that will be beneficial in their student and professional careers.



I am unable to register for classes using GoldLink. What should I do?

If you are still in the window for registration and you aren't allowed to complete the process, you will see a message stating the reason for the hold.  You will have to address the issue with appropriate department (i.e. Bursar, Financial Aid, etc.) before continuing. 
.



I forgot to enroll in classes this semester and registration is closed.  What should I do?

At this point you will need to complete the late add form found at www.etsu.edu/reg/documents/PDF/lateaddnow.pdf. You will also need to bring the form to campus and obtain the required signatures before submitting to the registrar's office.