Activities of Community Benefit
Community Benefits are services, such as charity
care, community outreach, health counseling, and transport, that
are beyond the regular services provided for payment. They entail
an approach to meeting identified community health needs and
priorities in collaboration with the community to benefit its
residents – particularly the poor and minorities, and other
underserved groups – by improving health status and quality
ETSU Department of Family Medicine, these
community service initiatives target physical, mental, emotional
or spiritual health, as well as community well being, involving
funding and/or in kind contributions, including personnel, time,
space, and other resources.
The wide scope of Community Benefit services
provided by the ETSU Department of Family Medicine include:
These services include such activities as
free clinics, patient education, screenings, immunizations,
health promotions, support groups, and free outreach programs.
Providing free medical care at our clinics
for uninsured patients, such as to uninsured OB patients, and
assisting them in requesting discounted services form other
providers, such as laboratories; procedures that may include
vasectomy, mole removal, toenail removal or any procedure that
can be done in the office setting.
Providing monthly medical home visits to
patients who are either homebound, or have transportation
problems and inadequate community supports.
Faculty physicians regularly see patients
Healing Hands, a free clinic
for uninsured patients in Bristol, and perform chart reviews
for assisted living facilities.
Full participation in a wide variety of
Health Fairs, including those sponsored by ETSU Family Medicine,
and other entities, such as the
Sullivan County Health
the Bristol Health Initiative Project; Carver
Recreation Center in Johnson City. These include six three-day
rural health fairs each year.
Performed medical evaluations for Hurricane
Katrina evacuees at the Tri-Cities Regional Airport.
Providing voluntary pre-participation
sports physicals, including those for
King College in Bristol and in Johnson City
Watauga Orthopedics; physicals for the
Boy Scouts and
Salvation Army; and serving as the Medical
Director for the
River Ways Camp, a camp for special needs
Our Social Workers provide free counseling,
support, and education to patients, including providing drug
assistance at our clinics.
The Family Medicine Interest Group, in
cooperation with the
Department of Family and
Community Nursing has a long history of reaching
underserved migrant farm workers in Northeast Tennessee with
the mobile Migrant Camp Clinics. Quillen College of Medicine
students participate in screening blood pressure, blood
glucose, BMI, etc., delivery of primary care and outreach
programs such as ESL instruction and health prevention
education. Family Medicine faculty are actively involved in
supporting the camp clinics and extending student
Collaborating with other community entities and organizations
in quality of life or healthy communities initiatives that create
the conditions in which people can be healthy, such
Supporting, providing, and advocating for health education,
health promotion, and disease prevention. Examples
Conducting health presentations for such
venues as at the Bristol Slater Senior Center; and the
Bristol Wellness Center.
Manning booths at the Women and
Children’s Expo at Wellmont Bristol Regional Medical
Center, as well as the Baby Fair at the
Guest appearances by various department
faculty on regional television news shows; and Dr. Burton Banks
of ETSU Family Physicians of Bristol co-hosted a weekly,
one-hour medical talk show, “Doctor in the House”,
on the BVU cable network (From July to October 2006).
Our social workers provide patient
education on such topics as domestic violence and mental
Pre-Med Education Programs directed by the
Department of Family Medicine have included diabetes education
and research, and have involved health education at the grade
school, middle school, and high school levels.
Our Rural High School Medical Camp, now in
its sixth year, is an effort to increase the number of primary
care physicians who choose to practice in rural areas, by
encouraging students to consider a career path that previously
may have appeared out of reach and gives them a set of
experiences to guide them for preparation for entering medical
Providing Direct Assistance to Community Services and
Facilitating Enrollment in Health Care Coverage for
Our social workers help patients with other
community resources, educating them on what is available to
them, and assisting them in accessing these resources, such as
filing for disability.
Residents work within the health
department, do home visits with Hospice nurses, and have
participated with the Meals on Wheels program.
To learn more about the contributions of the
ETSU Department of Family Medicine to the health and welfare of
our program communities, please explore this web site, or
Zelda Bartee, M.E.d., LCSW
Karen Malone, LCSW
Elizabeth (Betsy) Anderson, LCSW