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What's the best thing about working at East Tennessee State University?  Our people—students, faculty and staff!  Our quality reputation!  Our beautiful campus!  Our emphasis on caring for the needs of every member of the ETSU family!  ETSU is a student-centered community of learning that employs more than 2,000 faculty and staff.  Our personnel are a constant source of enthusiastic service that makes us a leader in regional universities. 


Featured Employee

Angela Murray

Angela Murray is a Certification Analyst for the College of Education. Most of you know Angie, but many of you have no idea as to her job description outside of knowing she has something to do with helping people get their teaching licenses. A person certainly does not have a complete understanding of her job until they have worked with her for a while. What most people don’t know is that Angie is the College of Education’s best-kept secret and that she does an extraordinary service for students and for the college as well.

Angie’s primary responsibility is to process paperwork necessary for students to receive their teaching licenses. This seems to be a rather benign task, but I know from direct contact with her, that the process isn’t as simple as one would like to believe. Angie works with both baccalaureate and post-baccalaureate students pursuing licenses. There are more licensure options than one might perceive. Because there are students with very unique situations inquiring about licensure, Angie is often the person who advises them as to what criteria is necessary to obtain licensure. Angie, being the detail-oriented person that she is, is not satisfied with giving students superficial information. Instead, she spends a lot of time helping students to “sort out” their situations and provides them with appropriate information to facilitate their licensure pursuits. She has said a number of times ‘If I don’t help them, who will ?’. She is committed to giving students the best service.

With the unique student situations, come the necessity of working with faculty and administrators in the college and with faculty from other colleges at ETSU. She has developed an excellent rapport with faculty all over the campus. The faculty respects her for her expertise in guiding them through licensure issues, as often times they are not knowledgeable about the licensure requirements. Angie’s twenty-one years of experience and the history she has with the college are irreplaceable. Many times individuals have been in meetings and she has referred to situations or policies that many of us have forgotten or never knew. Additionally, Angie is on the Teacher Education Council and contributes her licensure knowledge to a process that most see as an institutional situation. She always links institutional requirements to state requirements, putting the information in a much broader, but more inclusive perspective.

How would anyone know about Angie and her expertise ? Well, many people never will be in contact with Angie, as there would be no need. Ask people who do have contact with her though, and you will find words or praise and respect. We believe it is time for the university to give back to Angie just a fraction of what she has given to everyone by recognizing her accomplishments and expertise.

Thank you, Angela, for being with us here at ETSU!

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