Job Descriptions for Administrative/Professional/Executive Positions

Department Index

These job descriptions are provided for informational purposes and are continuously updated. They provide a representative summary of the essential and secondary functions performed by employees in each respective position. Employees may be requested to perform job-related tasks other than those specifically presented in these descriptions.

If you are unable to locate a position, please contact the Office of Human Resources at or (423) 439-5825 for assistance. Please continue to check this site for updated descriptions as they become available. NOTE: The completed Questionnaire Supplemental Forms which include the physical, environmental, and mental working condition of each position, are available in the Office of Human Resources.


Job Specifications for Clerical/Support Positions

TBR Clerical/Support Job Specifications

University Clerical/Support Job Specifications

The following job specifications are provided for informational purposes and are continuously updated. These job specifications provide a representative summary of the essential and secondary functions performed by employees in each respective position. Employees may be requested to perform job-related tasks other than those specifically presented in these specifications.

The Tennessee Board of Regents (TBR) has developed Core Title Job Specifications for core clerical/support positions within the TBR system.  ETSU also maintains job specifications for university clerical/support positions that are not designated as TBR "core" titles.  These job specifications are used to aid in the identification, definition and evaluation of positions.  The following specifications are provided for informational purposes.  These specifications only include examples of work performed and are not inclusive lists of position duties, responsibilities, and qualifications.  These specifications are also used on campus as general position descriptions, with completed Position Classification Questionnaires (completed by the employee and supervisor) providing more detailed position descriptions of each individual position.

Please contact the Office of Human Resources at for additional information and guidance in developing job descriptions, or to obtain a completed Position Classification Questionnaire and Questionnaire Supplemental Form for a designated university clerical/support position.


Job Descriptions for Faculty Positions

Faculty Handbook

Faculty Promotion

The Office of Human Resources does not maintain job descriptions for faculty positions. Please see the faculty handbook for information regarding expectations for faculty.


The Importance of Job Descriptions

The Office of Human Resources maintains job descriptions for all clerical/support and administrative/professional positions defined in ETSU's Compensation Plan Guidelines.  Accurate job descriptions are important to both employees and supervisors.  The availability and use of job descriptions may include:

  1. helping employees on all levels acquire greater understanding of their present positions;
  2. reassigning and fixing functions and responsibilities in the entire organization;
  3. evaluating job performance by comparison between what the employee does, and what the job description says he/she should do;
  4. serving as an introduction for new employees to their positions;
  5. assisting in hiring and placing employees in the positions for which they are best suited;
  6. setting forth lines of promotion within all departments and at all levels;
  7. assisting in forecasting training needs for a particular function;
  8. improving work flow;
  9. reviewing the existing practices at all levels;
  10. and, serving as a guide to making decisions concerning transfers.

Job descriptions should be updated on a regular basis to avoid inaccuracies.  Supervisors should review the accuracy of job descriptions during an employee's annual employee performance appraisal, before the advertisement of a vacant position, and whenever departmental changes affect the distribution of office duties and responsibilities.  Revisions to written job descriptions must be reviewed with the current incumbent to assure the employee's acknowledgement and understanding of the changes and current job expectations.

To update job descriptions for both clerical/support and administrative/professional positions, supervisors should complete a new position classification questionnaire (available on the Forms page) and/or contact the Office of Human Resources at for further assistance.

A change in a position's duties and responsibilities does not necessarily dictate a change in the position's pay level.  Often the same skills, knowledge, and level of responsibility exist.  However, if you feel a job audit is warranted, please see ETSU's Compensation Plan Guidelines for the procedures used to request a job audit.