When the doors open each morning at ETSU Family Medicine, Michelle Goodman, RN, Nurse Supervisor is there greeting employees, residents and faculty physicians as we ready the center to provide Patient Centered Medical Home care to our patients. As Supervisor, her door is always open as she is known as our “go-to” person. She is welcoming, patient, helpful, and just an overall exemplary staff member. She regularly rolls up her sleeves and assists the patients, physicians and residents by taking vital signs. She is our first line of defense for emergencies, safety and assistance. She provides a teaching atmosphere and sets an example for our nursing staff and residents by demonstrating effective communication skills with the healthcare team. Her compassionate and positive attitude is evident as she truly focuses on the care and treatment of our patients. She often worries about patients who may be having a difficult time and will call them after hours to see if they are doing okay. Her staff also experiences her care and compassion as she daily assists them, fills in for them when family emergencies arise, encouraging and supporting them, and providing the tools and information needed so they can be successful in their job roles. It is a pleasure and an honor to work with Michelle and we are so grateful to have her here at ETSU Family Medicine!


To view past featured employees, visit the Featured Employee Archive.

The Office of Human Resources requests your assistance in recognizing our outstanding ETSU employees (faculty and staff). Each month on the homepage of the Human Resources web site we feature an employee or group of employees who have displayed outstanding service to the university and/or our surrounding community. These are our employees who probably would not receive local media attention but deserve acclaim for the good work they perform.

To nominate an employee or work group, please complete the Employee Recognition Program Form. Also write a short narrative describing how the nominee(s) demonstrate one or more of the following nomination criteria:

  • Performed a noteworthy single act

  • A human interest story

  • Job performance above and beyond the call of duty

  • Exhibits a positive attitude and image of the university

  • Outstanding support or attendance of university programs and events

  • Outstanding service through involvement in civic organizations and/or through volunteerism

  • Open, you tell us their story

  • If you would like, you may also include an interesting personal story or information that would enhance the employees recognition

Please return the Employee Recognition Program Form with approval signatures through campus mail to the Office of Human Resource, Box 70564.  Include a picture if available, or we will schedule a photo shoot.  Following receipt of a signed form, the web posting will be scheduled and a courtesy copy of the nomination form will be forwarded to the  employee and placed in the employee’s official personnel folder.

Permission for East Tennessee State University’s Office of Human Resources, to prepare a release and use this information on the Human Resources departmental website and the external Jobs Web Site is required.  The Office of Human Resources reserves the right to edit, publish, or not publish any submissions to the Employee Recognition Program.

Thank you for helping us recognize our outstanding ETSU employees!