Customer Support

Information Technology provides two separate Help Desk services to assist with technological needs and questions.

Students in need of technical assistance can contact the Student Help Desk at or call 423-439-5648.


The Faculty and Staff Help Desk can be reached via email at or by telephone at 423-439-4648.

Faculty/Staff Help Desk

Vincent Thompson - Customer Support Manager

Steve Church - Help Desk Technician

Dustin Fawver - Help Desk Technician

David Morrison - Analyst 3