To scan from BDM via Application Xtender, you will need to enable the Interactive Viewer. This will need to be done once. Your account will save your settings.
Step 1) Navigate to the Application List (Click the Spine icon, third from the Key icon).
Step 2) Click the Edit Menu Item and select User Settings.
Step 3) Click the fourth tab down for Interactive Viewer. Then check the first check-box for Enable Interactive Viewer.
Step 4) Click the Save button.