Mrs. Kidd graduated from the Masters of Sociology program at ETSU in 2014. She is trained and experienced in questionnaire design, conducting focus groups, web, phone, and paper survey programming, data analysis and statistics. She is also responsible for project management and logistics for projects at ASRL. Mrs. Kidd is also Research Core Certified in Qualtrics survey software and serves on the Small Shops Outreach Group for the International Field Directors and Telecommunications Conference. She is also an active SAPOR and AAPOR member and attends conferences every year.