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Tennessee Small Business Development Center at ETSU

College of Business and Technology


Whether you are an aspiring entrepreneur needing assistance to transform your idea into a business venture, an entrepreneur in need of unbiased information that will help you make an educated decision during critical points of the business life cycle or a small firm wanting to expand, the Tennessee Small Business Development Center at ETSU is the resource entrepreneurs can turn to for help. We provide small businesses with knowledge that allows you to spend more time doing what you do best: growing your business.

Sampling of services provided:

  • Accounting
  • Banking
  • Expansion
  • International Trade
  • Marketing
  • Public Relations
  • Sources of Capital
  • Tax Planning



  • Employee Relations
  • Finance
  • Management
  • Operations
  • Sales Training
  • Location Analysis
  • Web-site planning
  • Social Media Planning
  • Technology Planning










 Allow us to help you unleash the power in your business by discovering the many different business solutions available for you through the TSBDC.

We are experts in assisting small businesses like yours in expansion and growth. Whether you are starting a small business or want to expand your existing efforts, the specialists at the TSBDC will guide you every step of the way.

Stop worrying whether you can afford these cutting-edge professional services provided by the TSBDC. You see, the Best Kept Secret on the Planet is: Everything provided for you is free! All of your one-to-one counseling and all of the wonderful services described on this Web site are provided to your business at no cost. Some of our professional training seminars do have small fees for attendance.

Why wait.....Contact us

Personalized one-to-one counseling:

Most places that provide the level of consulting found at the TSBDC tend to be non-personal and almost machine like.

At the TSBDC you will be assigned your very own personal consultant to work with you helping you solve many of your business problems. They will be the point person that will know all your details that are pertinent to your situation. Whether it is finance, marketing, operations, management or just about any business service you may need help with, your personal TSBDC consultant is here to guide you every step of the way. You know, on some days they may even get you your very own cup of hot coffee.

Imagine being treated so friendly, as if you are TSBDCs only client.

Each of our centers and various affiliate offices have professional business consultants that will meet with you to determine specifically what services you will need.


You and your staff can attend training on many relevant business subjects such as:

  • Buying and selling abroad
  • E-Commerce
  • Marketing
  • Preparing financial statements for small business
  • Starting & managing a small business
  • Writing a business plan

Referrals to professional services and agencies:

The TSBDC has extensive resources from which to choose to help you find the answers to your business questions. Contact Us

We offer services geared towards helping the more seasoned and experienced small business owner. Whether you are a sole proprietor, S-corp, corporation, partnership or LLC, we have the professionals and the services that can help solve the various problems that are found in growing and expanding your business.

  • Assistance with financing
  • Customer Service
  • Employee issues
  • Expansion plans
  • Growth issues
  • Health insurance
  • Management staff
  • Marketing
  • Receivable and cash flow issues
  • Sources of new capital

When you have real problems to solve all of our consultants have the hands-on-experience that you would expect from a world class organization. Contact Us

TSBDC Online Training

The link below till take you to the TSBDC online training page. Our training site has fourteen chapters which address common business topics. Each chapters features PDF documents with written content, voice-narrated PowerPoint presentations, and video segments from professionals, educators, and entrepreneurs from all over Tennessee. You can begin your TSBDC training by following the link below :

Video Counseling

We are very excited to announce that we now offer video counseling through Skype Face Time, and Webex. You can get started by downloading the instructions linked below. All video counseling done by appointment only. For any problems or questions please contact Mark Bays at 423-439-8505 or

Instructions for Video Counseling


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