D2L FAQ

The FAQ (Frequently Asked Questions) tool allows you to list answers to questions commonly asked about the course in an easy place for students to find.  Questions will be grouped into categories to help organize the FAQ.  The FAQ is listed in the A to Z link group on the Default Course Home Navbar.

Create Categories

You will have to create categories in order to add questions and answers.

Select FAQ from the A to Z link group.

Click New Category.  A category is a title that will be used to manage the FAQ questions.  You must create a category in order to create questions.

Add Category name and optional description which will appear below the category name on the main FAQ page and at the top of the categorys page.

Click Save once you are finished creating your category.

Create Questions and Answers

Once you have created your Categories you will be able to add questions and answers.

Click New Question

Select the Category you want the question and answer to be listed under.

Enter your Question and Answer in the dialog boxes provided.

Click Save once you are finished to add the Q/A to your FAQ.