Administrative Management

Office of Human Resources

ADMINISTRATIVE MANAGEMENT

Knowledge, Skills, and Abilities (KSAs): Knowledge of a variety of the field’s concepts, practices, procedures, and professional standards. Knowledge of the strategic planning process. A high level of consulting, problem-solving, and collaborative skills. High level of analytical and decision-making skills. Ability to analyze complex situations, and provide and implement successful solutions. Ability to develop successful teams.

Role Description

Responsible for the administrative leadership, direction, training, and operational management of a department, division, college, institute, campus, or university wide administration. Provides strategic expertise and guidance on a broad cross-section of administrative functions. This role accomplishes goals through overseeing their areas of responsibility, planning, managing resources, prioritizing, and directing the responsibilities of employees. 

Typical Functions:

Administrative Management
Provides leadership, direction, training, and management for operations of the department, division, college, institute, campus, or university.
Sets strategic direction for the unit/department.
Serves in an advisory role to senior-level leadership.
Provides expertise and analysis for strategic and long-range planning.
Develops, initiates, and implements operational plans.
Translates strategic plans into operational plans.
Provides interpretation of rules and regulations and is responsible for ensuring compliance.
Assesses risk and makes determinations on assumption of risk.
Sets and develops processes, procedures, initiatives, and identifies alternative methods to accomplish goals while maintaining compliance.
Serves as a liaison with federal, state, and local officials, and is responsible for high-level reporting to internal and external stakeholders.
Anticipates, identifies, researches, and resolves complex problems.
Establishes and implements future direction.
Gains support when working with internal and external constituents to accomplish goals.
Partners with senior leadership to develop new programs or services upon identification of challenges.
Coaches and mentors staff and supervises a team.

Budget and Financial Management
Initiates, develops, administers, and oversees budgets.
Identifies and writes proposals to secure funding consistent with objects and goals.
Participates in the capital planning process and determines facility accommodations and
Creates reports for stakeholders.

Levels

Administrative Management 1

Manages and oversees the operations of a program or department; including staff supervision, development, and leadership.
Sets priorities, carries out initiatives, and implements programs or department operational plans within prescribed guidelines.
Contributes to budget and strategic planning processes.
Relies on experience and judgment to plan and accomplish goals.
Decisions have a direct impact on the workflow timing and quality of outcomes.
Leadership role performing diverse activities requiring analysis and judgment in alignment with broad principles, practices, and professional standards within an administrative body of work.
Accountable for scheduling and monitoring work of others guided by objectives and expected outcomes with limited direction; consults with a higher level when new or complex problems arise.
Analyzes and interprets data, identifies areas of concern, and recognizes and resolves problems through the use of policies and procedures.
Ensures compliance within policies and procedures.

Education/Experience:

Typically requires a bachelor’s degree in a relevant field and three years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience. 

Licenses/Certifications:

Relevant certification may be preferred.

Administrative Management 2

Manages and oversees the operations of a segment of a moderate to large-scale department, multiple components of a comprehensive or specialized program, or a major function including staff supervision, development, and leadership.
Accountable for setting goals and objectives for the work of others to achieve operational objectives and service standards.
Works on complex issues requiring in-depth analysis of variable factors.
Relies on extensive experience and judgment to plan and accomplish goals.
A wide degree of creativity and latitude is given in developing solutions to varying problems; refers unique situations to a higher level.
Responsible for entire projects or processes.
Selects methods, techniques, and evaluation criteria for obtaining results consistent with broadly defined policies, procedures, practices, and professional standards.
Uses innovative solutions to solve problems, and modifies solutions when competing policies are present.
Manages other managers and professional staff.

Education/Experience:

Typically requires a bachelor’s degree in a relevant field and four years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience. 

Licenses/Certifications:

Relevant certification may be preferred.

Administrative Management 3

Manages and oversees the budget and operations of a large department, a segment of a small division, or several varying departments, including staff supervision, development, and leadership.
Participates/leads, develops, and communicates direction of unit and articulates impact on staff objectives.
Decisions have broad impact and problems are increasingly difficult to identify and solve and therefore may not be able to solve using existing practices or procedures.
Analyzes and evaluates the course of action and makes independent decisions.
Leads the strategic planning for an assigned area and assists to develop and implement the overall division or departmental strategic plan.
Works across campus/institute/system as an expert to decision-makers.

Education/Experience:

Typically requires a bachelor’s degree in a relevant field and six years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience. 

Licenses/Certifications:

Relevant certification may be preferred.

Administrative Management 4

Directs and oversees the complex budget and operations of a segment of a division or several large departments, including staff supervision, development, and leadership.
Directs the execution of strategies determined by institutional leadership.
Works to influence others to accept new concepts, practices, and approaches.
Resolves complex, controversial, or unprecedented issues and problems, and demonstrates sound judgment by considering values, risks, impact, and implications of actions throughout university.
Accountable for organizational structure and all aspects of people management.

Education/Experience:

Typically requires an advanced degree in a relevant field and six years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience. 

Licenses/Certifications:

Relevant certification may be preferred.

Administrative Management 5

Decisions are far-reaching and campus and/or university wide. Acts with substantial discretion.
Develops innovative solutions for difficult, complex, and systematic problems that may have precedent-setting implications for the institution.
Problems faced are strategic, complex, multifaceted, and often unprecedented.
Works to advance and align the vision and mission by negotiating with internal and external partners to accept the new concepts and practices of the University.

Education/Experience:

Typically requires an advanced degree in a relevant field and eight years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Advanced degree preferred. Supervisory experience.

Licenses/Certifications:

Relevant certification may be preferred.

Administrative Management 6

Decisions have an impact reaching beyond campus and university. Leads other campus-level executive leaders.
Meets and negotiates with stakeholders and politicians for funding.
Makes critical decisions to ensure strategic direction is met.
Develops vision for strategic capital planning.
Expands University’s mission and footprint by proactively soliciting external partnerships.

Education/Experience:

Typically requires an advanced degree in a relevant field and ten years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience. Relevant certification may be preferred.

Licenses/Certifications:

Relevant certification may be preferred.

Administrative Management 7

Serves as the University President and chief executive officer and is fully responsible for administration and management of the campus, subject to the administrative authority of the Board of Trustees.