Development and Alumni Relations Associate

Development and Alumni Relations Associate

Knowledge, Skills, and Abilities (KSAs): Knowledge of related procedures and systems. Computer skills. Customer service skills. Interpersonal and communication skills. Ability to work effectively with a wide range of constituents in a diverse community. Ability to gather data, compile information, and prepare reports. Ability to use tact and discretion when dealing with a variety of issues.

Role Description

Responsible for accurately entering, managing, and verifying data related to gifts and pledges in the Advancement database. Evaluates gifts for correct fund allocation, performs financial adjustments, and ensures compliance and completeness in documentation. Collaborates with internal and external constituencies to maintain an up-to-date and reliable database, supporting the integrity of donor and alumni information.

Levels

Development and Alumni Relations Associate 1 An entry-level clerical role that performs a variety of routine, standardized, well-defined tasks following standard policies and procedures. Provides resolutions to problems that have clearly defined solutions and refers non-routine issues to supervisor. Work is closely supervised and reviewed for accuracy. Education/Experience: Typically requires a high school diploma or the equivalent.

Development and Alumni Relations Associate 2 Tasks vary in complexity from day to day, and the employee decides how tasks are completed and chooses the best options from those available as defined by policies and procedures. Reviews and ensures compliance with the accuracy and completeness of data, documents, and reports. Education/Experience: Typically requires a high school diploma and two years of relevant experience, or an equivalent combination of education, training, and experience.