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Counseling Center

Division of Student Life and Enrollment



We strive to honor and respect your privacy to the full extent allowed by the law.

All information discussed in your sessions is strictly confidential. While your case may be discussed

among Counseling Center staff in the interest of providing you the best service possible, no one else will

have access to your counseling records without your written permission. This includes your friends,

your partner or spouse, your parents, your professors or any other University staff.


Exceptions to Confidentiality

1. In some cases of emergency, where there is, in the counselors or psychiatrists best judgment,

an imminent danger of harm to a client or another person, it is MANDATED BY LAW that action

necessary to prevent such harm be taken. This may require breaking confidentiality.

2. State law requires that any knowledge of the physical abuse, sexual abuse or neglect of a child

or another vulnerable person (an elderly person, for example) be reported to authorities.

3. On rare occasions courts of law have successfully used subpoenas to get information from

mental health professionals.


Mandated Counseling

We are occasionally required to provide mental status and/or alcohol & other drug assessments for the

ETSU Office of the Dean of Students. This may occur as part the ETSU judicial process, as the result of an ETSU

CARE report, or anytime the health and/or safety of a student becomes a concern.


In such cases, students necessarily lose some confidentiality, as results of these assessments must be

reported to the Office of the Dean of Students.


Please note that we do NOT provide mandated counseling (including anger management or alcohol

and drug education) for any other source outside the University, such as the state or federal court



Email Communication

Be aware that email communication cannot be considered confidential based on the University's policies

and procedures as a State institution. Emails sent and received in the course of state business is public

record. Because of this, it is possible that information divulged in this manner would not legally be

considered privileged communication. If you do not wish to be contacted by email, please let us know.


In addition, receipt and response to email communication cannot be guaranteed. Please do not use

email in the case of an emergency!

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