The Office of Planning and Decision Support: Institutional Effectiveness & Assessment
at ETSU is involved in a number of interrelated initiatives, including:
- Management of the accreditation and institutional effectiveness processes as defined
by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC);
- Oversite of ETSU's participation in the Tennessee Higher Education Commission's Quality
Assurance Funding program, which during the 2020-2025 cycle includes:
- General Education assessment via the California Critical Thinking Skills Test (CCTST);
- Major Field Assessment (more commonly referred to as Major Field Test, or MFT) through
standardized or local tests;
- Academic program evaluation through accreditation activites and academic program reviews;
- Institutional satisfaction studies involving students (via the National Survey of
Student Engagement, or NSSE), and alumni (using the Performance Enhancement Group
(PEG) Alumni Study survey; and
- Student equity initiatives to improve outcomes for students historically underserved by higher education; and
- General Education assessment via the California Critical Thinking Skills Test (CCTST);
- Administration of the Student Assessment of Instruction (SAI) via Course Evaluations
& Surveys (formerly EvaluationKit) by Watermark.
The Assessment Data and Resources tab, located on the left navigation menu of this
page, requires users to login with their ETSU credentials. From here, users can access
documentation and reports related to Quality Assurance Funding, satisfaction studies,
and academic program reviews, as well as accreditation resources - including ETSU's
most recent compliance certification submitted to SACSCOC as part of the institution's
2023 reaffirmation.
Student Achievement Goals and Outcomes
The Office of Planning and Decision Support: Institutional Effectiveness & Assessment
consists of:
- Cheri Clavier, Assistant Vice Provost
- Megan Miller, Assessment Coordinator
- Katalin Hajnal, Office Coordinator
For general inquiries, you may contact us at assessment@etsu.edu.