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Division of Business and Finance

East Tennessee State University

Business and Finance

Preventing and Reporting Fraud, Waste or Abuse

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COVID-19 UPDATES

ETSU Students, Faculty and Staff,

Our staff is continuing to adjust work flows based on the Covid-19 outbreak. As noted below, many employees will be working remotely, but work for others remains on campus. Buildings will be locked and only allow office employees to have access to work areas. All offices can be contacted by email or phone and arrangements made to send documents electronically or through campus mail as needed for continued operations. We appreciate student, faculty and staff support and patience during this time of extreme disruption. Our goal is to continue providing business services to our campus community. Please note the following information:

Bursar's Office

Effective March 23rd the Bursar’s Office will have limited staff working on campus and will be working 8:00 a.m. - 3:30 p.m. During this time student payments should be made online or mailed to PO Box 70719, Johnson City, TN 37614. Departments with deposits need call or email in advance to make arrangements for drop off. Payments and deposits will be posted within 24 hours and a receipt can be emailed.

Contact Information: email:  & phone: 423-439-4212.

Payroll Office

Staff will be working both on campus and remotely. The Payroll Office will continue to communicate via phone, email or zoom but is eliminating all face-to-face contact with other departments or individuals. Documents can be sent through campus mail. The building has been locked to promote social distancing. Payroll has updated the procedures for submitting timesheets to facilitate electronic processing. Details are available on the Payroll website at https://www.etsu.edu/bf/payroll/.

Contact Information: email:  & phone: 423-439-5320.

Procurement/Accounts Payable

Staff will be working both on campus and remotely. Purchases and payments to vendors will continue. Procurement and Accounts Payable will continue to communicate via phone, email or zoom but are eliminating all face-to-face contact with other departments or individuals. The building will be locked to encourage social distancing. Documents can be sent through campus mail.

Contact Information: email:  & phone: 423-439-4224.

Accounting – Comptroller, Financial, Foundation And Grant Accounting
All accounting offices located in Burgin Dossett Hall will be operating with reduced staff on campus.  Most staff members will be working remotely. The building will be locked to control access and promote social distancing. Electronic transmission of documents is encouraged, paper documents that cannot be scanned should be sent through campus mail.

Comptroller Contact Information:
email:  & phone: 423-439-6110

Financial Accounting Contact Information:
email: & phone: 423-439-6111

Foundation Accounting Contact Information:
email:  & phone: 423-439-6102

Grant Accounting Contact Information:
email:  & phone: 423-439-6109

Budget Office

The Budget Office will continue operations. The building will remain locked and documents which need to be processed can sent electronically or via campus mail.

Contact Information: email:  & phone: 423-439-4383

Tax And Revenue Services

Tax and Revenue Services will be primarily operating remotely. The building will remain locked and documents which need to be processed can be sent electronically or via campus mail.

Contact Information: email:  & phone: 423-439-5869

Auxiliaries/Nonresident Alien Tax Compliance

The office will be working remotely and will continue processing all paperwork and emails. At this time, we are unable to schedule face-to-face meetings to answer questions about GLACIER or GLACIER Tax Prep. Any questions can be emailed to the office for response.

Contact Information: email:  & phone: 423-439-6887 

Financial Information Systems

Financial Information Systems will continue operations remotely in order to ensure that all finance related systems remain online and all Business & Finance employees stay up and running through this time.The building will remain locked and electronic documents can be submitted for processing.

Contact Information: email: & phone: 423-439-5504

Central Receiving

Central Receiving will continue with processing incoming and outgoing shipments. Parcel delivery will continue, but if offices are closed, certain items (computers, tablets, etc.) may be picked up at 325 Treasure Lane. The building is locked and package pick up can be arranged by calling 423-439-4364 in advance.

Contact Information: email:  & phone: 423-439-4364

Postal And Passport Services
Postal Services will continue to work with departments to offer all printing services while we implement mitigation strategies for the coronavirus.

Beginning Monday, March 23rd, Postal Services will no longer be delivering mail directly to departments. Departmental mailboxes will be utilized in our D.P. Culp Center location and available 24/7. Limited and socially distanced window operations will be available 9:30 a.m. – 1:30 p.m.  Monday - Friday. Detailed procedures for incoming and outgoing mail are available on the website https://www.etsu.edu/bf/postoffice/.

Contact Information: email:  & phone: 423-439-4232


Passport Services is not scheduling appointments at this time.

Contact Information: email:  & phone: 423-439-7277

We appreciate your patience as we adjust our work efforts during this time. Be assured we are focused on continuing the business activities of the university and will work with our campus community to ensure continuity of all business functions for our students, faculty and staff.

 

Welcome to the home page of the Chief Financial Officer for Business and Finance. The Division of Business and Finance works together as a team with the common purpose of serving you, our customers. 

ETSU Campus
The mission of the Division of Business and Finance is to provide the most effective and efficient use of the university's financial resources while providing exemplary services that maintain the university's infrastructure and auxiliary operations.


 
Related Sites and Important Links

(423) 439-4300, finaid@etsu.edu, Hours: 8:00 a.m. - 4:30 p.m., M-F

(423) 439-6891, registra@etsu.edu, Hours: 8:00 a.m. - 4:30 p.m., M-F

(423) 439-4212, bursar@etsu.edu, Hours: 8:00 a.m. - 4:30 p.m., M-F

(423) 439-4232, postal@etsu.edu, Hours: 8:25 a.m. - 3:55 p.m, M-F

(423) 439-6318, stoutt@etsu.edu, Hours: 8:00 a.m. - 4:30 p.m., M-F

 


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