Educational Technology Resource Center
Technology Support for Clemmer College
Here's the latest from the ETRC:
Window 7 update:
Windows has announced it's end of service for Windows 7 operating systems on January 14, 2020. This means that for all practical purposes, ETSU computers belonging to campus faculty and staff should be updated to Windows 10 on or before that date. To facilitate this, please contact ITS at 423-439-4648 or use their online HelpDesk ticketing system to place and update request. Feel free to contact us if you have any questions.
2-Factor Authentication is here!
2-Factor Authentication adds an extra layer of security to ETSU Webmail accounts that will soon be required for all ETSU faculty and staff members as well as students soon after. 2 Factor instructions can be found here and should be reviewed by all Clemmer College staff before initial rollout on December 14th, 2018.
Adding Money to your Pharos Print Account
If you'd like to add money to your Pharos account so that you can print on campus, go the the Manage My ID page for instructions.
Our Software page has been revamped to include tutorials for some of the software available in the lab. Please let us know if there are any other software tutorials that would be helpful.
Compressing/Converting Video Files
A new pdf file has been added to the Instructions page with a walk through for converting/compressing files using Handbrake.
Instructions for Canon Vixia HF R100 & R200 Cameras
The Instructions page has been updated with more information to help with the video requirements for the TPA. Click here for information on the Canon Vixia HF R200 cameras including display settings and how to connect the camera to a PC.
Visitor Pass Instruction
LiveText Visitor Pass instructions have been added to the Instructions page of our site. You can also access them here.
ETSU has a campus agreements with software vendors to sell Microsoft and Adobe software at reduced rates for ETSU students, faculty, and staff. Click here for more information.
TPA Video Help
There are new links posted on our Instructions page with help with the Canon cameras and how to work with the video files.
ETRC on YouTube
The ETRC has a YouTube Channel. Click here to see the latest videos. We will be posting clips to help you with projects specific to the Clemmer College.