Access the fundamental "getting connected" services, including wired and wireless connectivity throughout the campus.
Firewall
A firewall establishes a barrier between a trusted, secure internal network and another outside network, such as the Internet that is assumed not to be secure or trusted.
To request a Firewall Exception complete a Firewall Exemption Request Form (ETSU account login required).
ITS Design and Installation Standards
The intent of this policy is to provide recommended practices for the design and installation of ETSU’s Telecommunications infrastructure that will support a wide variety of existing and future services, using industry accepted design and installation methods. ETSU attempts to define standards that will enable the design and implementation of structured cabling systems for commercial buildings and between buildings in a campus environment. View a full copy of this policy.
Remote Network Access
In order to access computing resources hosted at East Tennessee State University from off campus, use of ETSU remote access services is required. A remote access connection is a secured private network connection built on top of a public network, such as the Internet. Remote access provides a secure, encrypted connection, or tunnel, over the Internet between an individual computer (such as a computer off campus) and a private network (such as ETSU's). Use of remote access allows authorized members of the ETSU community to securely access ETSU network resources as if they were on the campus.
To request Remote Desktop Gateway or Virtual Private Network (VPN) access complete a Remote Access Request Form (ETSU account login required).
Static IP Address / DHCP Reservation
The Dynamic Host Configuration Protocol (DHCP) is a standardized network protocol used on Internet Protocol (IP) networks for dynamically distributing network configuration parameters, such as IP addresses for interfaces and services.
Request Static Internet Protocol Address or Dynamic Host Configuration Protocol Reservation complete a Reserved IP Request Form (ETSU account login required).
Wired Network Access
A network jack can be installed in just about any building on campus. The cost for installation is $280. To request an installation, please submit a New Network / Phone / Cable TV drop (ETSU account login required).
Request Test or Activation of existing network jack
Contact ITS Help Desk at ITSHelp@etsu.edu or 439-4648
Wireless Network Access
ETSU provides wireless networking in all buildings on the main campus and at several off campus locations for the purpose of making the ETSU computer network and resources available wirelessly to ETSU students, faculty, and staff.
Guest Access
Contact ITS Help Desk at ITSHelp@etsu.edu or 439-4648
How to connect to the wireless access point