skip to main content columnskip to left navigationskip to horizontal navigation

Student Affairs

Quillen College of Medicine


Welcome to Quillen Student Services!
Please take a moment to meet the people in our office

Tom Kwasigroch
Tom Kwasigroch, Ph.D.
Associate Dean for Student Services

Dr. Tom Kwasigroch is responsible for overseeing the daily operations of Financial Services, Admissions and Records, and Student Support Services. Kwasigroch is Director of the Medical Human Gross Anatomy and the Anatomical Gifts Program at the College of Medicine. In addition to these duties, Dr. Kwasigroch is a full time Professor in the Department of Anatomy and Cell Biology. He was graduated from Niagara University with a degree in Biology, earned his Ph.D. from the University of Virginia, and completed his Postdoctoral Fellowship at the Institute fr Toxikologie und Embryonalpharmakologie, Freie Universitat Berlin, West Germany. Dr. Kwas is available for students to provide academic and personal counseling. He can be reached at 423.439.2019 or

Sue Russell
Sue Russell
Office Manager


Sue serves as assistant to the Associate Dean and is also responsible for managing the daily office and financial operations of the Office of Student Services.  She can be reached at 423.439.2019 or

Sherry Bailey
Sherry Bailey
Student Records Coordinator


Sherry processes forms and assists Carol with student records. If you need assistance with deferments, hospital privilege forms, graduation certifications, licensure forms, certified diplomas or transcripts, contact her at 423.439.2104 or  

Amanda Cole
Amanda Cole
Admissions Coordinator


Amanda coordinates the interview process and is secretary for the Office of Admissions and Records. If you call our office, Amanda will probably be the first person with whom you will talk. She can be reached at 423.439.2033 or .

Stephanie Cole
Stephanie Cole
Admissions Counselor


Stephanie is dedicated to assisting prospective students as they pursue their goal of becoming a physician. She is available to discuss the application process, MCAT exam, and willing to counsel anyone who is interested in what it takes to become a physician. Contact her at 423.439.2036 or

Christi Franklin
Assistant Director of Financial Services



Christi counsels students daily on the intricacies of financial aid so they understand the process and can receive funding for their medical education. She can be reached at 423.439.2067 or     

Shelly Higgins
Shelly Higgins
Medical Program Facilitator


Shelly handles the daily operations of Student Support Services and provides assistance as needed to other areas of the office.  Contact her at 423.439.2037 or

Taylor Martin
Financial Aid Assistant


Taylor assists the Financial Aid Department in all facets of student financial matters. Everything from application processing and distribution of funds to coordinating workshops and special events. She can be reached at 423.439.2035 or  

Linda Mongold
Linda Mongold
Admissions Coordinator


From the time your application arrives in our office until you get a final letter from us, Linda oversees the flow of information. If you have questions regarding your application, she is the one to ask. Linda can be reached at 423.439.2039 or


Carol Plummer 
Associate Registrar


Once you matriculate here, Carol is the one who handles your student records. She will be the person to register you for class, post your grades, answer any questions you may have as a student, and greet you on the other side of the graduation platform. Carol can be reached at 423.439.2032 or 

Doug Taylor
Doug Taylor
Associate Dean and Director of Admissions & Records


Doug oversees the day-to-day operation of Admissions and Records. He is a 45 year Quillen vetern and is not only exceptionally qualified, but also eager to offer his assistance. Doug can be reached at 423.439.2033 or

Joyce Underwood
Joyce Underwood
Director of Financial Services


Joyce oversees the Office of Financial Services where students will find help on student financial aid matters and assistance in securing enough funds to meet their educational goals. Joyce can be reached at 423.439.2018 or   

icon for left menu icon for right menu