Daytime Coverage
Job Description & Expectations
Daytime Coverage persons aid residents residing on main campus or at Buccaneer Ridge
Apartments, between
the hours of 8:00AM and 4:30PM, Monday through Friday. Under no circumstances can
an individual work
Daytime Coverage while in class.
Main Campus Daytime Staff: Daytime Coverage staff will aid residents in all main campus
halls/apartments (except Buccaneer Ridge). Individuals who work on this part of campus may be
scheduled for either side of campus (East or Central/West), or both, depending on need and availability.- Buc Ridge Daytime Staff: Daytime Clubhouse Coverage staff will aid residents of the apartment
complex. They are stationed at the Clubhouse.
Responsibilities and Expectations include, but are not limited to the following:
Attend Daytime Coverage training and scheduled meetings- Check exterior doors to residence halls and efficiency apartments
- Check-in and check-out residents
- Respond to residents who have locked themselves out of buildings and/or rooms
- Respond to residents in crisis, fire alarms, etc.
- Give tours to future students by showing Housing facilities and rooms
- Maintain key and access card control and security
- Communicate in written and verbal form to the RD/AC/AM of said facility any changes,
problems, or
incidents occurring while you were on duty - Utilize and operate the Buc Cart in a responsible manner
- Submit reports/logs via Advocate system concerning any actions, events, problems or
disciplinary
incidents - Report for scheduled shift on time and work the entire shift. If for some reason,
you cannot work your
shift, notify your Daytime Coverage supervisor in advance of your absence. - Act professionally and use good judgment and customer service skills at all times.
- Accept feedback on job performance.
- Use Daytime Coverage cell phone for making/receiving business calls only.
- Safeguard keys/access cards and confidential student information such as student IDs,
student
concerns, etc. It is imperative that you do not share any work-related information with anyone other
than DHRL staff. You will be expected to sign a confidentiality agreement. - Refrain from visiting and personal conversations with office staff.
Apply for Daytime Coverage
To submit an application, click the button below and login with your ETSU username
and password. Your username is the first part of your ETSU email, without @etsu.edu.
Applications CANNOT be saved and finished at a later date. The entire application must be done at one time. You will need a copy of your unofficial ETSU transcript which can be found through your Goldlink by clicking the 'records' button and selecting 'unofficial transcript'.
Note: Applications for Daytime Coverage are accepted and considered on an ongoing basis