Frequently Asked Questions

Explore Voyager FAQs 

General FAQs

• General: Why a cloud-based system?

  This system offers quarterly updates. The ability to frequently update and stay current will allow for greater efficiency and meet ever-changing technology standards.

• General: What is Oracle Fusion Applications?

  The award-winning cloud-based Oracle Fusion Applications suite is a group of 100% open standards-based business applications that provide business with pathways for innovation, working efficiently, and embracing new technologies. The suite contains enterprise-level applications that are modular, based on best practices, and allow businesses to tailor services and achieve new levels of performance. Key modules offered: Human Capital Management; Enterprise Resource Planning; Project Portfolio Management; and Governance, Risk, and Compliance. Real-time information and robust support tools allow for dashboard, reports, data extracts, user collaboration, and enhanced security.

  Oracle Fusion Applications can best be described as:

  • Web-enabled and utilizing cloud technologies for storage, delivery, and security;
  • Built on an open standards-based platform;
  • Built with security as a priority;
  • Based on best practices business processes;
  • Deployed through a selection of options; and
  • Emphasize business intelligence and innovative uses of machine learning and artificial intelligence.

  Based in Austin, Texas, USA, Oracle is a world-class software and services vendor that markets the Oracle Fusion Applications suite.

• General: How is the Business and Finance Department affected?

  ERP means Enterprise Resource Planning. The Voyager Cloud ERP solution will replace functionality within ETSU’s financial systems with a cloud-based integration solution designed to create efficiencies, leverage real time data for analytics and offer additional functionality. This new functionality will be utilized in systems and processes such as: general ledger, budgeting, contracts, procurement, accounts payable, check requests, payroll, and timesheets.

• General: How is the Office of Human Resources affected?

  HCM stands for Human Capital Management and it covers functionality such as recruitment, onboarding, benefits, time and labor and learning. The Voyager Cloud HCM solution will replace functionality within ETSU’s current Human Resource systems with a cloud-based integration solution designed to improve employee engagement and the hiring process. 

• General: Is there a timeline for users to receive training in the Voyager system?

  Visit the Voyager Training page for the most recent information regarding training.

• General: What are the project goals?

  • Leverage industry best practices available in a modern cloud system
  • Deliver a system without customization
  • Improve business process and continuity
  • Improve employee engagement and hiring process
  • Leverage technical advancements and innovations in a cloud solution
  • Leverage real time data analytics
  • Utilize efficient mobile capabilities

  • Learn more about about Voyager.
• General: What is the project timeline?

  An updated timeline is available on the Voyager home page.

• General: Will Voyager replace Dynamic Forms?

  Voyager will replace some processes that are currently conducted via Dynamic Forms. However, Voyager will not replace other things that are handled solely through Dynamic Forms. There are many variations of how Dynamic Forms is used across campus by numerous departments. Everything that can be transitioned from Dynamic Forms to Voyager will take place, but there are no plans to sunset the Dynamic Forms system as a whole.

• General: How Can I Find Out More Information?

  If you have questions, email the project team voyager@etsu.edu

  ETSU’s Strategic Plan “Go Beyond” can be found here – Pillar VII Fiscal Responsibility and Operational Excellence.