College of Nursing IT

The College of Nursing IT Support Department is here to assist faculty, staff, and students with their IT needs. Our goal is to insure that you can access and utilize technology inside and outside of the classroom. Learn more about how we can assist you.

• Helpful IT Links

  
  IT Links | Students

   

  • D2L Student Support Site
  • ETSU Password Reset
  • ETSU ITS Student Help Desk
  • ExamSoft Login
  • Examplify Download - PC
  • Examplify Download - Mac
  • ExamSoft Support Center
  • Email Login
  • Project Concert Login

   

  IT Links | Faculty
   

  • CON Helpdesk
  • D2L Faculty Support Site
  • ExamSoft University
  • ExamSoft Login
  • Project Concert Login
  • Office 365/Outlook Login
  • Office 365 Tutorials
  • Zoom Solutions & Support
• Video Tutorials

  ExamSoft

  All Students | Project Concert

   

  Logging In and Navigating

  Demographic Info Survey

  Uploading Documents

  Completing AdHoc Evals

  Clinical Requirements Tracking

  Download Program Docs

  Completing BSN Clinical Worksheet

   

   

  Graduate Students | Project Concert

   

  Entering Clinical Hours

  Entering Patient Experiences

  Modifying Existing Entries

  Searching for Clinical Locations

  Preceptor Intent Form

  Clinical Site/Preceptor Evals

  Outstanding & Evals for Review

  Running Evaluations Report

  Clinical Hours Report

  Clinical Procedures/Skills Report

  Clinical Summary Report

   

  Show Me How: Watch a quick video demonstration for entering content in the grid by copying and pasting this link in a new tab. https://tinyurl.com/yxwcyd2t

   

  Faculty |

  Project Concert

  Logging In and Navigating

  Clinical Experience Review

  Evaluations

  Precepting Students

  Student Information Tab

  Viewing Program Documents

  Faculty Information Management

  Faculty Portfolio

   

   

• Forms

  Electronic forms require login using ETSU username and password.

  Do not use these forms to report equipment or systems that are not working properly.  Those requests should be submitted at the College of Nursing Help Desk: http://help.mycollegeofnursing.org/

  S: or Z: Drive Folder Access

  • Special Folder Access Request on S: or Z: Drive 

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  Audio/Video or Picture

  • Faculty/Staff Profile New Picture Request 
  • 
    Video Conference or Streaming Request 

  ---

  Computer Equipment/Printer

  • Relocate Equipment Request
  • Mailroom Copier Request
  • Printer (Non-mailroom) Request 

   

  
  ExamSoft Change Request 

  • 
    Add Exam Taker User Account to Makeup Course
  • Add or Change Course
  • Change Exam Taker User Account 

   

  
  Systems Access or Removal 

  • 
    D2L Orientation Course
  • ExamSoft
  • Project Concert
  • Other 

   

  
  Website Change Request

  • 
    Change a Web Page
  • 
    Change a Profile page  
  • Create a Web Page 
  • Create a Profile Page 
  • Remove a Profile Page 
  • Upload a New Document 

   

• IT Staff

  

   Mark Bodo

  IT Manager

  Contact:

  423-439-4579 / bodomn@etsu.edu
  Nicks Hall, Room 124

   

   

   

   

   

   Ronnie Mann

  Audio/Visual Specialist

  Contact:

  423-439-4601 / mannrm@etsu.edu
  Nicks Hall, Room 125

   

   

   

   

  

   David Mills

  Data/Network Specialist - Academics

  Contact:

  423-439-4546 / millsdb@etsu.edu
  Nicks Hall, Room 218

   

   

   

   

   

   

   Steve Hopson

  Data/Network Specialist - Practice

  Contact:

  423-439-7192 / HOPSONSE1@ETSU.EDU
  Nicks Hall, 132

   

   

   

   

   

   

  
  
  For appointments with David, Mark, Ronnie, or Steve please contact them by phone or email during regular business hours.