College of Nursing

East Tennessee State University

College of Nursing IT

 

The College of Nursing IT Support Department is here to assist faculty, staff, and students with their IT needs. Our goal is to insure that you can access and utilize technology inside and outside of the classroom. Learn more about how we can assist you.

image for Chat Desk

Chat Desk

Use this resource to chat with an IT Support Specialist during normal business hours 8am - 4:30pm. Please note that IT Support may be assisting other students, faculty or staff, so there may be extended wait times. If a specialist is not available, you can leave a message on the Chat Desk or we encourage you to submit a Help Desk ticket.

image for Help Desk

Help Desk

Use this resource to report technical issues on the academic or clinical side of the College and create a Help Desk Ticket. This is the best way to have your issue logged and responded to if Chat Support is unavailable. If this is an emergency, please be certain to follow-up with an email if your ticket is not replied to within 15min.

 

Share