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Office of the Registrar

East Tennessee State University


Official Transcript Requests

Official Transcripts can be requested and picked up in the Records Office, 101 Dossett Hall between 8:00 AM and 4:30 PM, Monday through Friday. Transcripts not being picked up will go out in the mail within 2 business days.  A picture ID is required.  Transcripts will not be issued until all debts or obligations owed to the institution have been satisfied.

Alumni and Former Students

Alumni and Former Students can request transcripts 24/7 via:

National Student Clearinghouse
(Transcript Ordering Center)


Self-Service Banner
(Login with E# and PIN)
Forgot your E#?
Contact the Records Office at (423) 439-4230
Forgot your PIN?
Type in your E# and click the Forgot PIN button.


(Login with username and password)
Forgot your username?
Contact the Records Office at (423) 439-4230 
Reset your ETSU password here:

Current Students

Official transcripts can be requested via the Internet 24/7 through the National Student Clearinghouse, You can place as many orders as you like in one session using any major credit card.  Your card will only be charged after your order has been completed.  Order updates will be emailed to you.  You can also track your order online using your email address and order number. 

If you do not have access to GoldLink and do not wish to make your request directly through the National Student Clearinghouse, you may request official transcripts through Self-Service Banner or via fax and U.S. Mail.

Current students may request official transcripts from within GoldLink by selecting Official Transcript within the Records panel, there is no charge for making your request using this method.

Official transcripts may be requested via fax (423-439-6604) or mail by submitting the request in writing including the following information:

  1. Complete name (including any previous names)
  2. E # (Student Number)
  3. Term last enrolled
  4. Number of transcripts requested
  5. Complete address of where to mail the transcript(s)
  6. Written signature of student requesting the transcript(s)
  7. Current telephone number, including area code
  8. Special instructions (if the transcript needs to be held until degrees are posted, etc.)
  9. Credit Card information for overnight requests

Mail requests to:

East Tennessee State University
Records Office, 101 Dossett Hall Box 70561
Johnson City, TN 37614

There is no charge for transcripts requested outside of the National Student Clearinghouse.

Overnight Requests must be received by 1pm to go overnight on the same day.  Those requests received after 1pm will go overnight the next business day.

You may also print and complete the Transcript Request Form and return it to the Records Office for processing via email, mail, fax, or in person.

Viewing Unofficial Transcripts

Unofficial transcripts can be accessed on-line using GoldLink. After arriving at the site, enter your ETSU User Name and ETSU Password to login. Once you log into GoldLink select Student from the selections on the left side of the screen, Then click on Records to open the pane, under Transcripts you will find the link to view an Unofficial Transcript.  Click Unofficial Transcript and select the transcript level as Undergraduate and then select Student Unofficial Transcript from the drop down box. If you have not attended ETSU since Fall 2001, your transcript will not be accessible on the web via GoldLink.

Transcript Legend

Click HERE to view the official transcript legend.

If you have any questions about this information, please call the ETSU Records Office at 423-439-4230.

If you are not able to reset your GoldLink Password:
Login Using Your
E# and PIN Here

Can't remember your E# or Username?:
Contact the Records Office at:
(423) 439-4230


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