Several processes and service changes have taken place to better provide students, faculty, and staff with access while maintaining health and safety guidelines.
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AppStream 2.0
AppStream is a cloud-based service available to students that permits users to access and run software that they are unable to install on their own devices.
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Digitization of formerly paper processes and request forms
By using the Service Portal Information Technology Services has assisted departments across campus with revamping approval and request processes to expedite and ease the processes. Log in to the Service Portal by visiting - www.etsu.edu/helpdesk. -
Printing in Sherrod Library
To ensure health and safety guidelines are being met, all printing in the Sherrod library will now happen on the 1st floor. Computers on the 2nd and 3rd floors will still be able to print, but please know you will need to go to the 1st floor to pick up your items.
When you print a document from one of the computers in the library or by using the personal device printing services, there will automatically be a coversheet added - for no extra cost - to your print job that will include your ETSU username. This is how you will know which documents belong to you when they are sorted at the printers.
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Enhanced Outdoor Wi-Fi
Students, faculty, and staff can connect to ETSU Wi-Fi from their personal vehicles at the following parking locations on the ETSU campus:
- Carillon/Bell Tower parking areas between Gilbreath Hall and Burgin Dossett.
- Parking lot at 902 Maple Street
- Southwest corner of the Parking Garage
- Parking area between Warf-Pickel Hall and the Parking Garage
- Parking areas around Alexander Hall - University School
- "The Quad" and areas between Brooks Gym and the Ballad Health Athletic Center (Mini Dome) (no parking)
- Between Gilbreath Hall, Mathes Hall, Ball Hall, and Brown Hall (no parking)
- Outdoor areas between Nicks Hall, Campus Center, Carter Hall, and the Amphitheatre (no parking)
- Outdoor areas around Sherrod Library, Rogers-Stout Hall, and the D.P. Culp Center (no parking)
- More outdoor areas on the way!
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Zoom One-on-One Help Desk Sessions
More information coming shortly!