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Clinics

College of Nursing

The Johnson City Downtown Day Center (JCDDC) is a safe place for homeless individuals to go during the day to receive essential services. These services include: medical and mental health clinics, counseling, Substance Abuse and Trauma groups, case management, washer/dryer services, shower services, and a clothes closet. The JCDDC is open to individuals, families, and youth over the age of 18 years old. Case Managers are on site daily to assist all clients with navigating the homeless services process in Johnson City. These services can include obtaining housing, employment, state ID/birth certificate and applying for SSI/SSDI. The JCDDC is open Monday thru Friday from 7:00 am - 3:30 pm. 

The JCDDC is a satellite clinic of the Johnson City Community Health Center (JCCHC).

new day center

Schedule of Services

  • Primary Care Schedule: Walk in or appointments welcome

          Tuesday - Thursday: 8am - 3:30pm

  • Mental Health Clinic Schedule (medication management): Walk in or appointments welcome

          Tuesday and Thursday: 8am - 3:30pm

  • Mental Health Counseling: by a LCSW/LMSW/Psych Doctoral Intern (Walk in or appointments welcome)

          Monday - Friday: 8am - 3:30pm

 Day Center Details

Providers & Staff

ETSU Factulty or Staff
Sara Fine
Case Manager

ETSU Factulty or Staff
Angela Flemmer
AGNP

ETSU Factulty or Staff
Toria Gilewala
Case Manager

ETSU Factulty or Staff
Carol Maupin
Patient Care
Specialist

ETSU Factulty or Staff
Holly Huddleston
LPN/Patient Care 
Specialist

ETSU Factulty or Staff
Amanda Moorhouse
Family Nurse Practitioner

ETSU Factulty or Staff
Meredith Prozak, LMSW
Case Manager/
Counselor

ETSU Factulty or Staff
Jennifer
Whitehead, LMSW
Day Center
Director

ETSU Factulty or Staff
Judith Rice
Family Nurse Practitioner/PMHNP

 
 
 

 

Services

 

  • Acute, chronic and preventive care for all family members
  • Diabetes management and education
  • Diagnostic testing (referral to JCCHC)
  • Health education
  • Medication assistance
  • Mental health counseling
  • Psychology services
  • Social work services

 

Insurance Networks

Johnson City Downtown Day Center accepts most insurance plans and networks. The terms of these health plans are subject to change. Please contact your insurance carrier prior to your visit to verify coverage, co-pay responsibility and that your insurance plan is participating with Johnson City Downtown Day Center. Confirming this information in advance will help avoid any unforeseen charges.

Aetna Better Health Medicaid

Amerigroup

Beacon Behavioral Health

Blue Cross/Blue Shield

- Blue Network P
- Blue Network S
- Blue Advantage
- Blue Care
- Cover Kids
- Dual Special Needs Plan
- TennCare Select

Cigna Healthcare

Humana ChoiceCare

Humana Medicare Advantage

Magellan

Medicaid

Medicare

Railroad Medicare

MSHA Team Member Commercial

Multiplan/Beech Street

Optima Sentara

Optima Medicaid

TriCare East Region

United Healthcare

- PPO
- United Healthcare Medicare Advantage

VA Health Network

VA Premier DSNP

VA Premier Medicaid

Billing

Understanding Your Statement

As a patient of ETSU, College of Nursing Practice Sites, we submit a claim to your health insurance provider, including Medicare, and any secondary insurance before we bill you. If you owe a balance that was not covered by your insurance, or if you are a self-pay patient, you will receive a statement by mail.

ETSU, College of Nursing Practice Sites provide patients a consolidated statement (per guarantor).  If you have a question regarding your statement, please call the billing office.

Payment Options

Payment is due within 30 days of billing. We accept personal checks and major credit cards (Visa, MasterCard, American Express, and Discover).

Patients can pay a statement balance using one of the following options:

  • Mail — complete and return payment coupon attached to statement
  • Phone — Monday through Friday, 8 a.m. to 4:30 p.m.

Health Insurance

If you have health insurance, our billing office will first bill your insurance carrier. If your insurance plan does not cover a service or procedure, or does not cover the entire cost, you will be responsible for the non-covered fees.

If you have insurance coverage and wish to update your insurance information for billing, please contact the billing office immediately. Most insurance companies have timely filing requirements.

Medicare

If you are covered by Medicare, we will submit your claims to Medicare on your behalf. After Medicare makes its payment, we will bill your supplemental or secondary insurance carrier for the remaining balance (as determined by Medicare). If you do not have supplemental or secondary insurance, you will be responsible for the remaining balance. Please refer to your EOMB (Explanation of Medicare Benefits) and/or your EOB (Explanation of Benefits) from your supplemental or secondary insurance for additional information.

Self-Pay and Sliding Fee Discounts

If you do not have health insurance or if you are seeking care that is not covered by your insurance plan, you are considered a self-pay patient. All patients at ETSU, College of Nursing Practice sites, can apply for the Sliding Fee Discount Program. For additional information about our Sliding Fee Discount Program policy, please contact the billing office.

Payment Arrangements

If you wish to make payment arrangements for an outstanding statement balance, please contact the billing office.

  • Last Names A-G - Myrna Jones - 423-433-6028
  • Last Names H-O - Amanda Maupin - 423-433-6141
  • Last Names P-Z - Alanna Miles - 423-433-6111

Hours of Operation: Monday - Friday 8:00am - 4:30pm

Contact Information

202 W. Fairview Ave
Johnson City, TN 37604
Phone: (423) 439-7371
Fax: (423) 232-0420

After-Hours Contact: (888) 915-7250

Hours of Operation

Day Center Hours of Operation

MON. 7:00 am – 3:30 pm
TUES. 7:00 am – 3:30 pm
WED. 7:00 am – 3:30 pm

THURS. 7:00 am – 3:30 pm
FRI. 7:00 am – 3:30 pm
SAT./SUN. Closed

(Closed 11:30am - 12:30pm for lunch)


Clinic Schedule Hours of Operation


PRIMARY CARE SCHEDULE:
Walk in or appointments are welcome.
TUES. -THURS. 8:00 am -3:30 pm

MENTAL HEAL TH CLINIC SCHEDULE (medication management): Walk in or appointments are welcome.
TUES. /THURS. 8:00 am - 3:30 pm

MENTAL HEAL TH COUNSELING
by a LCSW/LMSW/Psych Doctoral Intern: Walk in or appointments are welcome.
MON. - FRI. 8:00 am - 3:30 pm

 


College of Nursing Clinical Rotation, Research, and Grant Requests

If you wish to complete a precepted clinical placement, conduct research at, or submit a grant for one of the ETSU College of Nursing, nurse-led clinics, please review the information below:

Clinical Rotations Request Process and Requirements for College of Nursing Clinics

CLINICAL ROTATION REQUEST PROCESS

To request a clinical rotation within the College of Nursing (CON) Nurse-Led Clinics (Johnson City Community Health Center, Johnson City Downtown Day Center, University Health Center, Hancock County School Based Health Center, or Mountain City Extended Hours Health Center please follow the process and timeline below:

To be considered for a clinical rotation all requests must be submitted to Lisa Bowen via email in the Office of Practice addressed to , on or after the dates listed below with “Clinical Rotation Request” in the subject line of the email.  These dates will remain the same year to year.

Spring Semester: July 1

Summer Semester: November 1

Fall Semester: February 1

EXAMPLE:  To request a rotation for Spring 2019, requests will be accepted no earlier than 7/01/18.

The following information must be included in your request for consideration:

  • Student Name
  • E# (If ETSU Student)
  • Student Email
  • Phone Number
  • School Attending
  • Program (FNP, DNP, etc.)
  • Expected Graduation Date
  • Which specialty is being requested (Adult, Pediatrics, Women’s Health)
  • Number of Hours Needed
  • Preferred Clinical Site (JCCHC, JCDDC, UHC, HCSBHC, MCEHHC)
  • Date confirmation of acceptance into program needed by

CON CLINICAL ROTATION REQUIREMENTS

Upon acceptance by the Office of Practice to complete a clinical rotation within the CON Clinics students must provide the following prior to beginning their clinical rotation:

  1. Criminal Background Checkcompleted within the past 12 months

  2. Proof of Immunizations:
    • Influenza – 1 dose of vaccine annually
    • Measles, Mumps, Rubella (MMR) - two doses (dose #1 now, #2 at least 28 days later or positive titer indicating immunity)
    • Hepatitis B – 3 dose series (dose #1 now, #2 in 1 month, #3 approximately 5 months after #2 or positive titer indicating immunity)
    • Tdap or Td Booster – one dose of vaccine within the past 10 years
    • Varicella – 2 dose series 4 weeks apart or positive titer indicating immunity
  3. Evidence of negative TB skin test annually, or chest x-ray if positive

  4. Completion and/or proof of ETSU HIPAA Part One and HIPAA Part Two Training

  5. Completion and/or proof of ETSU Pathogen Training

  6. Completion and/or proof of ETSU Portable Fire Extinguishers Training

  7. Completion and/or proof of ETSU Hazard Communication Standard Training

  8. Completion and/or proof of ETSU Emergency Preparedness Training

  9. Proof of CPR Certification

  10. Completion and proof of Electronic Health Records (EHR) Basic Training (Please contact Lisa Bowen in Office of Practice for your specific training requirements)

IMPORTANT NOTE FOR CON STUDENTS:  Clinical Requirements for the CON Clinics very closely aligns with requirements ETSU CON students had to meet upon acceptance into their program.  Therefore, much of the required documentation may already have been uploaded to Project Concert.  Upon acceptance, your documentation in Project Concert will be reviewed by the Office of Practice, and you will receive notification of any additional documentation or updates needed to your file. 

Documentation required by both the CON and CON Clinics are listed above in italics.  Documentation listed in bold is additional information required by CON Clinics above and beyond the CON requirements.

Student Research and Practice Project Requests with College of Nursing Clinics

Students who need to implement a project within any of the College of Nursing (CON) Nurse-Led Clinics (Johnson City Community Health Center, Johnson City Downtown Day Center, University Health Center, Hancock County School Based Health Center, or Mountain City Extended Hours Health Center please follow the process and timeline below:

To have a project considered for implementation all requests must be submitted at least four weeks prior to proposed start date.  Requests should be sent to Lisa Bowen via email in the Office of Practice addressed to with “Student Research & Practice Project Requests” in the subject line of the email.

The following information must be included in your request for project implementation:

  • Student Name
  • E#
  • Email
  • Phone Number
  • School Attending
  • Program
  • Name of Project
  • Objective
  • Summary of Project
  • Institutional Review Board (IRB) approval required? (If yes, please indicate status of IRB.  Once approved please submit copy of IRB Approval Letter)
  • Implementation Timeframe/Date
  • Will you need Electronic Health Record (EHR) data?

Please Note:  If your project requires you to be on location within the CON, or if you require access to EHR or other confidential patient information, you may be required to meet certain other requirements not listed above.  These requirements will be discussed with you in further detail upon acceptance of your project.

Grant Implementation Requests for College of Nursing Clinics

Any students/faculty that are writing a grant for submission with the intention of implementing  at one of the College of Nursing CON Clinical sites must submit requests for implementation at least four weeks prior to the grant submission deadline.  Requests should be sent to Lisa Bowen via email in the Office of Practice addressed to with “Grant Implementation Request” in the subject line of the email.

The following information must be included in your request for grant implementation:

  • Principle Investigator (PI)/Project Director (PD) name
  • Email
  • Phone
  • College of Employment/Title
  • Name of Project
  • Project Timeline
  • Submission Deadline
  • Abstract
  • Institutional Review Board (IRB) approval required?
  • Letter of Support Requested?

 

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